FAQ

Yes! Our new website allows better integration with international courier services, so you no longer need to contact us in advance to arrange delivery. If you still have any questions, please get in touch via our online chat or contact page.

First of all, you've made a great choice to want to explore the World of SUP! We have put together a few guides to explain each of the different aspects of the equipment needed. You can find the "SUP Guides" section in the main navigation. We also recommend having a lesson with one of our trained instructors here in beautiful South Wales.

We use very specific stock statues to be as clear and transparent as possible with our customers. Full details can be found here on the "Stock Availability" page.

Each brand has their own warranty rules, some offer 12 months from purchase. If you have any questions or concerns please contact us to discuss further or use the on site Chat facility.

By far the best way to see if you’ll like the sensation of being on a SUP board and what it’s all about is to book a lesson with one of our trained instructors.

If the item you purchased is unused with its tags and ready for us to resell, then please return it to:
Hydrofoil Store / The SUP Hut
Francis Street, Swansea, SA1 4NH

We will check over the item before we process the item for refund.
However please be sure to package the item appropriately and insure for damage.